Privacy Policy

PRIVACY POLICY

This legal text gives you details of how we collect and process your personal data through the use of our website http://www.taigaresorts.com , including any information you may provide to us through the site when you book a service, register for our newsletter or provide your data through the form enabled for this purpose.

By providing us with your data, we inform you that our services are not available to those who are legally prohibited from giving consent, so when you send us the forms you guarantee that you have the legal capacity to give consent.

Below, we inform you about the data protection policy of: Taiga Group .

1. DATA CONTROLLER

Contact details of the responsible party:
Taiga Group (you can consult the companies belonging to the Group in Annex I).
Email: marketing@taigaresorts.com

Taiga Group is responsible for your data (hereinafter, “we” or “our”).

2. WHAT DATA DO WE COLLECT?

The General Data Protection Regulation (GDPR) defines personal data as any information relating to an identified or identifiable natural person; that is, any information capable of identifying a person. This does not include anonymous or percentage-based data.

Personal data that may be collected directly from the interested party will be treated confidentially and will be incorporated into the corresponding processing activities, owned by Grupo Taiga.

On our website we may process certain types of personal data, which may include:

Identity details: name, surnames and NIF.
Personal characteristics data: date of birth.
Contact information: email, phone number and address.
Profile details: username and password.
Marketing and communications data: preferences for receiving marketing communications from us and preferred means of communication.

We do not collect any data relating to special categories of personal data (those revealing your ethnic or racial origin, political opinions, religious or philosophical beliefs, trade union membership and information concerning your health, genetic or biometric data).

If we require you to collect personal data by law or according to the terms of our contract and you refuse to provide it, we may not be able to perform the contract or provide the service, and you must notify us in advance.

3. HOW DO WE COLLECT YOUR PERSONAL DATA?

The means we use to collect personal data are:

Through the form on our website, through our contact email, by phone or postal mail, when:

Request information about our products or services.
Contract for our services.
You subscribe to one of our services or publications.

To ensure the quality of our portal, we reserve the right to reject any registration request or to suspend or cancel a previously accepted registration if we believe it does not meet these requirements or any other applicable law or regulation. If this occurs, we will attempt to explain the reasons for our decision, but we cannot guarantee that we will do so in every case.

Through technology or automated interactions: On our site, we may automatically collect technical data about your device, browsing actions, and usage patterns. This data is collected through cookies or similar technologies. For more information, please see our Cookie Policy here (link).

Through third parties:

Google: analytics data or search data. Outside the European Union.

4. PURPOSE AND LEGITIMACY FOR THE USE OF YOUR DATA

The most common uses of your personal data are:

For the formalization of a contract between Grupo Taiga and you.
When you give your consent to the processing of your data.
When we need them to comply with a legal or regulatory obligation.
When necessary for our legitimate interest or that of a third party.

The user may revoke the consent given at any time by sending an email to marketing@taigaresorts.com or by consulting the section on exercising rights below.

Below, we have included a table outlining how we will use your personal data and the legal basis for doing so, as well as the types of personal data we will process. We may process some personal data for additional legal reasons, so if you require further details, please email marketing@taigaresorts.com .

Form	Purpose	Data type	Legitimacy for its treatment
Contact	The purpose is to manage contacts and information requests received via the web.	Name E-mail Phone	Consent of the data subject (art. 6.1.a GDPR). Pre-contractual measures (art. 6.1.b GDPR). Processing necessary for the satisfaction of legitimate interests pursued by the controller (art. 6.1.f GDPR).
Newsletter	The purpose is to manage the data provided for sending information about our services and promotions.	Name E-mail	Consent of the data subject (art. 6.1.a GDPR). Pre-contractual measures (art. 6.1.b GDPR). Processing necessary for the satisfaction of legitimate interests pursued by the controller (art. 6.1.f GDPR).
Login	The purpose is to manage the data provided to log in to the website.	E-mail Password	Consent of the data subject (art. 6.1.a GDPR). Pre-contractual measures (art. 6.1.b GDPR). Processing necessary for the satisfaction of legitimate interests pursued by the controller (art. 6.1.f GDPR).
Travel Agency Access	The purpose is the management of data provided to access the website.	User Password	Consent of the data subject (art. 6.1.a GDPR). Pre-contractual measures (art. 6.1.b GDPR). Processing necessary for the satisfaction of legitimate interests pursued by the controller (art. 6.1.f GDPR).
Join the club	Management of data provided to join the club.	Name Surnames Birthdate E-mail Phone Password	Consent of the data subject (art. 6.1.a GDPR). Pre-contractual measures (art. 6.1.b GDPR). Processing necessary for the satisfaction of legitimate interests pursued by the controller (art. 6.1.f GDPR).
Register and sign up for the presale	The purpose is the management of data provided when registering to sign up for the Black Friday presale.	Name Surnames Birthdate Phone E-mail Password	Consent of the data subject (art. 6.1.a GDPR). Pre-contractual measures (art. 6.1.b GDPR). Processing necessary for the satisfaction of legitimate interests pursued by the controller (art. 6.1.f GDPR).
Reservations	The purpose is reservation management.	Name Surnames E-mail Phone	Consent of the data subject (art. 6.1.a GDPR). Processing necessary for compliance with a legal obligation to which the controller is subject (Art. 6.1.c GDPR). Processing is necessary for the performance of a contract to which the data subject is a party or in order to take steps at the request of the data subject prior to entering into a contract (Art. 6.1.b GDPR). Processing necessary for the satisfaction of legitimate interests pursued by the controller (art. 6.1.f GDPR).
Reservations management	Reservation management.	E-mail	Consent of the data subject (art. 6.1.a GDPR). Pre-contractual measures (art. 6.1.b GDPR). Processing necessary for the satisfaction of legitimate interests pursued by the controller (art. 6.1.f GDPR).

Commercial communications: You will only receive communications if:

You requested information from us or contracted a product or service with us.
You provided us with your data, accepting the box enabled for this purpose on our form.
Provided that they have not expressed their wish to stop receiving such communications.

We obtain your express consent before sending you any communication, and you can request at any time that we stop sending you communications by emailing marketing@taigaresorts.com .

When you choose to stop receiving our communications, your personal data will continue to be stored as a result of the contract you entered into to comply with legal requirements.

Purpose: We will only use your data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason, notifying you beforehand so that you are informed of the legal reason for its processing and provided that the purpose is compatible with the original purpose.

5. HOW LONG WILL WE KEEP YOUR DATA?

They will be kept for the time necessary to fulfill the purpose for which they were collected and to determine any potential liabilities that may arise from said purpose and the processing of the data. The provisions of the various regulations regarding retention periods will apply, insofar as they are applicable to this processing.

Data of subscribers by email or form: from the time the user subscribes until they unsubscribe.

6. MINORS

Taiga Group does not authorize individuals under 14 years of age to provide their personal data through the means enabled on this website (completion of web forms for service requests, contact forms, or by sending emails). Therefore, individuals who provide personal data using these means formally declare that they are over 14 years of age, and Taiga Group is exempt from any liability for non-compliance with this requirement.

If your child, who is under the established age limit, has provided personal information to Grupo Taiga, please contact us to request the exercise of your applicable rights.

In those cases where the services offered by Grupo Taiga are intended for children under 14 years of age, the means will be enabled to obtain the authorization of the parents or legal guardians of the child.

7. EXERCISE OF DATA PROTECTION RIGHTS

How to exercise these rights?

Users may send a communication to the registered office of Grupo Taiga or to the email address hola@campingconil.es , including in both cases a photocopy of their ID card or other similar identification document, to request the exercise of the following rights:

Access to your personal data: You can ask Grupo Taiga if it is using your personal data.
To request their rectification , if they are not correct, or to exercise the right to be forgotten with respect to them.
If you request the limitation of the processing , in this case, they will only be kept by Grupo Taiga for the exercise or defense of claims.
To object to the processing : Taiga Group will stop processing the data in the way you indicate, unless for legitimate reasons or for the exercise or defense of possible claims, they must continue to be processed.
Regarding data portability : if you wish your data to be processed by another firm, Grupo Taiga will facilitate the portability of your data to the new controller.

You may use the templates provided by the Spanish Data Protection Agency to exercise the above rights.

Complain to the AEPD: If you believe there is a problem with how Grupo Taiga is processing your data, you can address your complaints to the relevant supervisory authority, which in Spain is the Spanish Data Protection Agency.

We will request specific information from you to help us confirm your identity and ensure your right to access your personal data (or exercise any of the rights mentioned above). This is a security measure to ensure that personal data is not disclosed to anyone who does not have the right to receive it.

We will process all requests within the legally mandated timeframe of one month. However, it may take us longer than one month if your request is particularly complex. In this case, we will notify you and keep you updated.

8. DATA COMMUNICATION: PROVISION OF SERVICES

In the course of our work, we may need the help of third parties, who will only process the data to provide the contracted service and with whom we have the corresponding measures in place to guarantee your rights:

Service providers that provide systems administration and information technology services.
Professional advisors including lawyers, auditors and insurers who provide banking, legal, insurance and accounting consulting services.

All data processors to whom we transfer your data will respect the security of your personal data and will process it in accordance with the GDPR.

We only allow these processors to process your data for specific purposes and in accordance with our instructions. However, in compliance with the principle of transparency, you may request a list of these companies that provide services to us. You can do so by emailing marketing@taigaresorts.com .

9. DATA SECURITY

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. Furthermore, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know such data. They will only process your personal data on our instructions and are subject to a duty of confidentiality.

We have implemented procedures to deal with any suspected breach of your personal data and will notify you and the Supervisory Authority if such a breach occurs, as regulated in the GDPR in Articles 33 and 34.

ANNEX I

Mundo Campeador, SL with CIF: B47774146, and registered office at Calle Coslada 5, 28028 Madrid. Registered in the Mercantile Registry of Madrid, on September 22, 2023, in Volume 1638, Folio 25, Section 8, Page VA29509, I/A 22.

Camping Ampolla Arenal, SL with CIF: B55567952, and address at Passeig de l´Arenal, nº 30, 43895 L´Ampolla, Tarragona. Registered in the Mercantile Registry of Tarragona, on August 8, 2018, in Volume 2677, Folio 142, Section 8, Sheet T 43937, I/A 2.

Mundo Gracium 10, SL with CIF: B47788443, and address at Calle Hijuela de La Mirla, 86, 11149 Conil de la Frontera, Cádiz. Registered in the Commercial Registry of Cádiz, on January 17, 2019, in Volume 1551, Folio 14, Section 8, Sheet VA 30332, I/A 2.

Teacampa Reservas, SL with CIF: B06838338, and address at Carretera Nacional 340 KM. 74, 11380 Tarifa, Cádiz. Registered in the Commercial Registry of Cádiz, on June 8, 2021, in Volume 42068, Folio 1, Section 8, Sheet M 744867, I/A 1.

Expitchuring, SL with CIF: B60879129, and address at Ctra de Garrucha a Villaricos S/N, 04617 Palomares Cuevas del Almanzora, Almería. Registered in the Mercantile Registry of Almería, on March 26, 2014, in Volume 28270, Folio 162, Section 8, Sheet B 131329, I/A 2.

Bajoaragonesa de Gestión, SL with CIF: B50107192, and address at Carretera Nacional 211 Km 286.7, 5070 Caspe, Zaragoza. Registered in the Mercantile Registry of Zaragoza on December 13, 2006, in Volume 2424, Folio 209, Section 8, Sheet Z 7301, I/A 7.

Mundo Boscum 10, SL with CIF: B47790217, and address at Carretera de Cádiz a Málaga N 340, KM 75.5, 11380 Tarifa, Cádiz. Registered in the Commercial Registry of Cádiz, on January 30, 2023, in Volume 1553, Folio 79, Section 8, Sheet VA 30453, I/A 6.

Buenaventure 2000, SL with Tax Identification Number (CIF): B70916226, and registered office at Paseo marítimo de la Puntilla S/N, 11500 El Puerto de Santa María, Cádiz. Registered in the Mercantile Registry of Madrid, on April 8, 2024, in Volume 46690, Folio 90, Section 8, Page M 819550, I/A 1.

Camping Bassegoda, SL with CIF: B17829367, and address at Camí de Bassegoda s/n, 17733 Albanyà, Girona. Registered in the Mercantile Registry of Girona, on January 31, 2005, in Volume 2226, Folio 169, Section 8, Sheet GI 37227, I/A 1.

V6/2022-1702